Items must be returned within 14 days of receipt. Please fill out the returns form and return this with the item. Items must be in their full complete packaging and be unused, unworn and unwashed. Please take care as they need to be returned in a saleable condition.
Te Awamutu 3800
Please use a tracked service, unfortunately The Birdcage can not be responsible for returns that are lost on their way back. Tracked items will allow you to make a claim via the courier provider.
Once your returned purchase has been received at The Birdcage it will be checked to ensure it is in original, unused condition and all packaging is included, a credit or refund will be issued, or a replacement item will be sent out.
EXCHANGES - when an exchange can be made, eg for a different size, an additional DELIVERY COST will be charged, regardless of Free freight if your original order was eligible for this.